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Rise
About the Project
Welcome to the Conflict Management Course tailored for Qyzn, a fictional company committed to fostering harmonious work environments. This course has been specifically crafted as concise compliance training for managers and team leaders. Qyzn recognizes the detrimental effects conflicts can have on teams and aims to equip its leaders with the skills needed to address and manage conflicts constructively.
In this course, we delve into the heart of conflict management. You'll gain insights into the root causes of conflicts that often arise in professional settings. More importantly, you'll explore proactive strategies to prevent conflicts from arising in the first place, fostering a culture of open communication and mutual understanding.
Beyond prevention, we'll guide you on harnessing conflict as a catalyst for growth. You'll learn how to navigate through disagreements, transforming them into opportunities for team evolution and innovation.
By the end of this course, you'll possess the knowledge and tools to steer your team through conflicts, strengthening collaboration, productivity, and ultimately contributing to Qyzn's success as a harmonious workplace. Let's embark on this journey to effective conflict management together.
Project Info
Audience: Qyzn Managers and Team Leaders
Type: eLearning
Tools: Articulate Rise and Canva
Skills: Graphic Design, Instructional Design, Branding, Interactive Design, and eLearning Development
Date Created: August 2023
Storyboard
Course Visuals
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Images from Adobe Stock
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Brand Images
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Course Development Insights
The course commences by pinpointing workplace conflicts and advances into an examination of the underlying triggers. It offers a structured approach to conflict prevention, followed by a comprehensive exploration of conflict resolution strategies. Through a guided scenario, participants navigate the intricacies of conflict management. Moreover, a sorting activity presents a chance for learners to assess their comprehension by categorizing the do's and don'ts of conflict resolution.
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Reflections
Having constructed only one course in Rise 360 before, I hadn't explored the scenario block until now. However, I must admit that delving into it was a pleasant surprise. The seamless flow and user-friendly interface made the experience enjoyable, resulting in a visually appealing product that I am quite pleased with. Next time, I think I would create a video for this course to help demonstrate how conflict disrupts the workplace.